Refund policy
We offer a 30-day return policy, meaning you have 30 days from the date you receive your order to request a return.
To be eligible for a return, items must be unused, in original condition, and in their original packaging, with proof of purchase.
To start a return, please contact us at contact@revoriabeauty.store.
Returns sent without prior approval will not be accepted.
Damaged or Incorrect Items
Please inspect your order upon delivery. If your item arrives damaged, defective, or incorrect, contact us immediately so we can resolve the issue.
Non-Returnable Items
Due to hygiene and safety reasons, personal care and beauty products are not eligible for return once opened or used.
Gift cards and final sale items are also non-returnable.
If you’re unsure whether your item qualifies, please contact us before initiating a return.
Exchanges
If you’d like a different item, we recommend placing a new order once your return is approved.
European Union Customers
If your order is shipped within the European Union, you have the right to cancel or return your order within 14 days of delivery, in accordance with EU consumer regulations.
Refunds
Once your return is received and inspected, you’ll be notified of the approval status.
Approved refunds are issued to your original payment method within 10 business days. Processing times may vary depending on your bank.
If you haven’t received your refund after 15 business days from approval, please contact us.